Here at Petwantit, we want you to be confident in knowing that we’ll partner with you to get you the perfect product.
If your first purchase doesn’t work out like you thought it would, there are a few things you should know. You have a 30-day initial guarantee through Petwantit.
If you’re outside of that first 30 days, many of our products carry manufacturer’s warranties that can assist you. You can cancel your order up until the moment that it’s shipped – after that, it’s a return. We don’t have processing/restocking fees (certain brands are excluded from this, see below).
We’ll handle the shipping costs for you (unless the reason for the return is a simple change of mind, you ordered the incorrect item or you simply prefer a different item – then you pay shipping back to us). Defective items or products that are damaged during shipping will be covered at no expense to you.